Techniques for Interviewing Sales Staff

One of the most common issues we have identified, through our many discussions with Sales Managers, Sales Directors and Human Resources departments, is that while many company's invest in recruitment and training they often overlook the need to provide interview training to the managers responsible for building the sales team.

The provision of basic interview training can have an immediate impact on the success of a sales team. The cost and time associated with dealing with non-performance and the subsequent replacement of sales team members is in itself costly and time consuming. However, even these costs can become insignificant when taking into consideration lost revenues.

The vast majority of Sales Managers and Directors have not been trained in interview technique. Their interview format and style is often an accumulation of their experiences to date.

Certus Interview Assessment & Training is designed to enable recruiting managers to maximise their use of interview time and to ensure they identify within candidates the key indicators of success and/or failure.