Interview Skills
No doubt everyone you speak with will have advice about
how best to interview.
We have seen many people utilise a variety of approaches
successfully, some very conservative and others highly risky.
However, on the whole there are a few basic rules you can
follow that will ensure you are best placed to do well and
secure the position.
Rule 1 – Presentation
It may seem obvious, but this is where many people get
it wrong. Always wear a dark suit, light business shirt,
plain tie and black polished shoes. Even if you know the
company has a dress down policy, it is better to be over
dressed and conservative in your appearance.
Remove any and all Jewellery and keep your hair neat and
tidy. Even if you normally wear you hair spiked up brush
it don for interview. Once you have the job you can assert
your personality – don't risk it before you know for sure
it is acceptable!
Rule 2 – Prepare
We are constantly amazed at how little some people prepare
for their interview. You are going for a Sales
Job. You wouldn't go on a sales meeting without knowing something about your prospect, the
same applies to interviewing.
Additionally, make sure you know what your own CV has on it and that you understand your figures from previous
positions. There is nothing that destroys an interview quicker
than the candidate that can't relay basic information about
previous roles. Make sure you know your targets, what you
achieved, how much you earned, your activity levels, who
your clients were, length of sales cycles and anything else
that demonstrates what you have done and how successful
you have been.
Rule 3 – The first Impression
As the saying goes you only get one chance. Look good,
feel good and believe you will be successful. Use a firm
hand shake (even the ladies) and thank your interviewer
for the opportunity to meet with them. Don't forget to smile
– it relaxes everybody. Often your interviewer may be just
as nervous as you.
Rule 4 – 2 Ears, 1 Mouth – Use them in proportion
Sales is about gathering information in order to identify
the need and formulate the solution. Therefore use the interview
to get information about the interviewer and their business. Try to make the meeting a business discussion
rather that a question and answer session. Remember, most
people like talking about themselves and their achievements
so ask your interviewer questions about themselves and their
role. Their answers will give you a flavour of what type
of person and company you
Rule 5 – Avoid the Cliché
Whilst often a cliché best describes a situation,
try to avoid using them in an interview environment. You want the interviewer to find out who you
are and what you can do for them and therefore you need
to voice your ideas, not regurgitate someone else's.
Rule 6 – Close Close Close
Regardless of whether you are going for a sales director's
role or a trainee telesales position you must close the interview. If, when
you leave the interview,
you don't know what the interviewer thought or whether they
had any concerns you haven't done the job properly. Use
your closing skills to establish
the next step in the process and clarify whether you will
be included. No Sales Manager or Director will mind being
closed – in fact they expect it. If you don't feel comfortable
closing at interview then you are looking at the wrong job.
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